·  Develop and manage products and services, process  mapping, system flows, and  stakeholder communications

·  Define metrics to measure  success against  programs, systems and other  initiatives, and present data in a manner consumable by audiences of varying degree of technical acumen.

·  Convey the requirements of the Enterprise   Computing Group (ECG) in meetings and other working groups to ensure that the business interests are represented and that impact to   the office’s business processes are communicated and documented

·  Develop process improvements as related to   fee-for-service offerings and both in business and financial data, not limited to Working Capital Fund entities

·  Guide ECG through the programmatic and systems requirements associated with business and financial data, not limited to Working Capital Fund

·  Develop performance metrics and   measures

·  Develop and implement standard group level  program and project process maps

·  Develop standardized process and  management principles

·  Utilize various data gathering     techniques, to include stakeholder interviews, focus groups, artifacts and  quantitative data to determine “as-is” process state in preparation to transform into an improved “future-state.”

·  Work with the tool steam to ensure that migration and  changes are reflected in the  documentation of the office’s   processes